Shipping Policy

Effective Date: July 2, 2026

Thank you for shopping with Rocky’s Style Squad & Co. We appreciate your support of our small business! We strive to process and ship your order as quickly and carefully as possible.

Order Processing

·         Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

·         Orders placed on weekends or holidays will begin processing on the next business day.

·         During product launches, promotions, or holiday seasons, processing times may be slightly longer. If significant delays occur, we will notify you by email.

Shipping Methods

We ship throughout the United States using trusted carriers such as:

·         USPS

Shipping options and estimated delivery times are displayed during checkout.

Shipping Rates

Shipping charges are calculated at checkout based on:

·         Package weight

·         Package dimensions

·         Shipping destination

·         Selected shipping method

From time to time, we may offer free shipping promotions or discounts. Any applicable offers will be clearly displayed on our website.

Estimated Delivery Times

After your order has shipped, estimated delivery times are typically:

·         Standard Shipping: 3–7 business days

·         Expedited Shipping: 1–3 business days (when available)

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Incorrect Shipping Address

Please verify your shipping address before completing your purchase.

Rocky’s Style Squad & Co. is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately at cswonger@rockysstylesquad.com. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost, Stolen, or Delayed Packages

Once your order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is:

·         Delayed

·         Lost

·         Marked as delivered but cannot be located

Please first contact the shipping carrier using your tracking number. If you still need assistance, contact us and we will gladly help you work with the carrier to resolve the issue.

Rocky’s Style Squad & Co. is not responsible for packages that are lost, stolen, or delayed after they have been accepted by the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery at cswonger@rockysstylesquad.com.

Please include:

·         Your order number

·         Photos of the damaged item(s)

·         Photos of the shipping package

·         A brief description of the damage

We will review your claim and work with you to find an appropriate resolution.

International Shipping

At this time, Rocky’s Style Squad & Co. ships only within the United States.

If international shipping becomes available in the future, this policy will be updated accordingly.

Questions

If you have any questions regarding shipping, please contact us:

Rocky’s Style Squad & Co.

Email: cswonger@rockysstylesquad.com

Website: www.rockysstylesquad.com